IPMI, also known as iDRAC on Dell hardware, iLO on HP, and IPMI on Supermicro, gives you out-of-band access to your server. You can power cycle, access a remote console, and manage hardware even when the OS is unresponsive.
Your IPMI Address
When we rack your server, we’ll assign an IP address to your IPMI interface and include it in your welcome email. IPMI addresses are on our management network and are only accessible via our IPMI VPN; they are not publicly routed.
Connecting to the IPMI VPN
We use WireGuard for IPMI network access. After your server is racked:
Once connected, your IPMI web interface will be reachable at the IP in your welcome email.
Logging In
First Login
We set a temporary password during racking and include it in your welcome email. Change it immediately after first login.
Dell iDRAC
Navigate to https://<your-ipmi-ip> in a browser. Log in with username root and the temporary password we provide. Go to iDRAC Settings → User Authentication to update your credentials.
HP iLO
Navigate to https://<your-ipmi-ip>. Default username is Administrator. Update via Administration → User Administration.
Supermicro IPMI
Navigate to https://<your-ipmi-ip>. Default username is ADMIN. Update via Configuration → Users.
Remote Console
All major IPMI implementations provide a remote KVM console (HTML5 or Java). This gives you full keyboard, video, and mouse access as if you were sitting in front of the server.
Dell iDRAC: Virtual Console under Dashboard → Virtual Console
HP iLO: Remote Console under Information → Remote Console
Supermicro: Remote Control → iKVM/HTML5
Use the remote console to recover from a bad network config, reinstall the OS, or debug a failed boot.
Power Management via IPMI CLI
You can also manage power from the command line using ipmitool:
# Check power status
ipmitool -I lanplus -H <ipmi-ip> -U <user> -P <pass> chassis power status
# Power cycle
ipmitool -I lanplus -H <ipmi-ip> -U <user> -P <pass> chassis power cycle
# Hard reset
ipmitool -I lanplus -H <ipmi-ip> -U <user> -P <pass> chassis power reset
Troubleshooting
IPMI Web Interface Not Loading
Confirm your WireGuard tunnel is up with wg show. If the tunnel is up but the interface is unreachable, email us as the IPMI port may need to be reconfigured.
Forgot IPMI Password
If you’re locked out, request remote hands and we can reset the IPMI credentials from the physical console.
Accessing IPMI Remotely
IPMI, also known as iDRAC on Dell hardware, iLO on HP, and IPMI on Supermicro, gives you out-of-band access to your server. You can power cycle, access a remote console, and manage hardware even when the OS is unresponsive.
Your IPMI Address
When we rack your server, we’ll assign an IP address to your IPMI interface and include it in your welcome email. IPMI addresses are on our management network and are only accessible via our IPMI VPN; they are not publicly routed.
Connecting to the IPMI VPN
We use WireGuard for IPMI network access. After your server is racked:
Once connected, your IPMI web interface will be reachable at the IP in your welcome email.
Logging In
First Login
We set a temporary password during racking and include it in your welcome email. Change it immediately after first login.
Dell iDRAC
Navigate to
https://<your-ipmi-ip>in a browser. Log in with usernamerootand the temporary password we provide. Go to iDRAC Settings → User Authentication to update your credentials.HP iLO
Navigate to
https://<your-ipmi-ip>. Default username isAdministrator. Update via Administration → User Administration.Supermicro IPMI
Navigate to
https://<your-ipmi-ip>. Default username isADMIN. Update via Configuration → Users.Remote Console
All major IPMI implementations provide a remote KVM console (HTML5 or Java). This gives you full keyboard, video, and mouse access as if you were sitting in front of the server.
Use the remote console to recover from a bad network config, reinstall the OS, or debug a failed boot.
Power Management via IPMI CLI
You can also manage power from the command line using
ipmitool:Troubleshooting
IPMI Web Interface Not Loading
Confirm your WireGuard tunnel is up with
wg show. If the tunnel is up but the interface is unreachable, email us as the IPMI port may need to be reconfigured.Forgot IPMI Password
If you’re locked out, request remote hands and we can reset the IPMI credentials from the physical console.